A System Release is taking place on February 15, 2018 at 9:30pm PT to 1:00am PT.
As a reminder, the following can be expected during the maintenance window:
- Access to Website: Users will not be able to log in during the maintenance window.
- Offline Punches: Scheduled maintenance should include an Offline Punches screen that users can access to punch during these windows, despite the application not being available. It is an auto redirect from the normal login screen and when the server is brought back online, the punches will be imported into your database.
- Clocks: Punches will be stored offline and when the server is brought back online, the punches will be imported into your database.
- Smart Punch on InTouch Clocks: Since this relies on the application, the Smart Punch feature is not supported during maintenance window. Simple punches will store the punches as mentioned in the bullet above.
NOTE: If you have additional concerns or questions, please contact support at 866-938-5835 or firstname.lastname@example.org.